Privacy Policy

1. Introduction

Welcome to CWC Footwears (“we”, “our”, or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://cwcfootwears.com and make purchases from our online store.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of personal information when you interact with our website:

a) Information You Provide Directly:

Full name
Email address
Phone number
Delivery address and billing address
Payment information (processed securely via our payment partners)
Order history and preferences

b) Information Collected Automatically:

IP address and browser type
Pages visited and time spent on the site
Device information
Cookies and tracking data

3. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your orders
To communicate order confirmations, updates, and delivery notifications
To respond to your enquiries and provide customer support
To send promotional offers and updates (only where you have opted in)
To improve our website, products, and services
To detect and prevent fraudulent transactions and unauthorized activity
To comply with applicable Nigerian laws and regulations

4. Payment Information

CWC Footwears accepts multiple payment methods to make shopping convenient for our customers. All payment transactions are processed through secure, encrypted payment gateways. We do not store your full card details on our servers. Payment data is handled in accordance with industry security standards.

5. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

With logistics and delivery partners to fulfil your orders
With payment processors to complete transactions securely
With service providers who assist us in operating our website (e.g., hosting, analytics)
When required by law, regulation, or legal process
To protect the rights, property, or safety of CWC Footwears, our customers, or others

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You may choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by Nigerian law. When your data is no longer needed, we will securely delete or anonymize it.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include SSL encryption, secure servers, and restricted access controls.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Your Rights

As a customer of CWC Footwears, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at info@cwcfootwears.com.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children’s Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to remove such information.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

CWC Footwears

Email: info@cwcfootwears.com

Website: https://cwcfootwears.com

Nigeria